Frequently Asked Questions

FREQUENTLY ASKED QUESTIONS

Have Questions? We Have Answers.

Explore answers to some of our most frequently asked questions about printing, mailing, files, turnaround times, fulfillment, shipping, and working with Edison Press.

FILES & ARTWORK

Preparing Your Files for Print

A properly prepared, print-ready PDF is generally the best format for final artwork. If you're working with another file type or aren't sure whether your file is ready, review our File Preparation resources or contact our team and we'll help you determine the best next step.

Artwork should be prepared at the correct finished size, with appropriate bleed and safe areas, high-resolution images, and properly embedded fonts. Visit our File Preparation page for detailed guidance and our downloadable File Prep Guide.

Bleed is artwork that extends beyond the final trim edge of a printed piece. It helps prevent unintended white edges when the piece is cut to its finished size. Our File Preparation page explains bleed, trim lines, and safety margins in more detail.

For most standard printed materials, images should generally be around 300 ppi at the size they will be reproduced. Images that look acceptable on a screen may still appear soft or pixelated in print if their effective resolution is too low. See our File Preparation Guide for more artwork recommendations.

Commercial process printing typically uses CMYK color, while screens display color using RGB. Because the two color spaces reproduce color differently, preparing artwork appropriately for print helps provide a more predictable result. Learn more on our File Preparation page.

Yes. Our Design Services team can help create new artwork, refine an existing concept, or assist with files that aren't quite ready for production. Contact us to discuss what you need.

PROOFING & PRODUCTION

What to Expect Before We Print

Proofing options are selected on the product ordering page. Depending on the product, available choices may include No Proof, PDF Proof, or Hard Copy Next Day.

If you select a proof, production will not begin until the required proofing process has been completed and the job is approved for production.

A PDF Proof provides an electronic proof for reviewing content, layout, and general appearance before production. A Hard Copy Next Day proof provides a physical proof when a printed sample is preferred before the full job moves into production.

The proofing options available for your project are shown directly on the product ordering page.

Production turnaround varies by product. The available turnaround options for your specific item are shown on the product ordering page as part of the pricing calculator.

Some products may offer both standard and rush production options. Because turnaround times vary by product, always refer to the options displayed for the item you are ordering.

Production turnaround begins after the order is ready for production. If a proof is required, this means the proof must first be completed and approved before the production turnaround period begins.

The turnaround time selected on the product ordering page applies to production time and does not include shipping or transit time.

No. Production turnaround and shipping or transit time are separate. When planning around a firm deadline, be sure to allow enough time for both the selected production turnaround and delivery.

Rush production is available for some products and will appear as a turnaround option on the product ordering page when offered. Availability and timing vary by product.

If you have a deadline that isn't covered by the available online options, contact us as early as possible and we'll help determine what may be available.

MAILING SERVICES

Printing, Data & Mailing Together

Yes. Edison Press offers in-house mailing services and can coordinate printing, data preparation, addressing, postal preparation, and mailing as part of the same project. Learn more about our Direct Mail services.

Yes. We can help prepare mailing data for production, including services such as list cleaning, merge and de-duplication, address updating, and personalization. Learn more about our Data Processing services. You can also review the USPS PostalPro Address Quality resources for additional information about postal address quality.

NCOALink is a U.S. Postal Service licensed data product used to help update mailing lists with change-of-address information before a mailing is produced. Processing a list against current address information can help reduce mail sent to outdated addresses. Learn more about NCOALink from the U.S. Postal Service .

FULFILLMENT & DISTRIBUTION

From Inventory to Final Destination

Yes. Edison Press offers warehousing, inventory management, kitting and assembly, pick and pack fulfillment, shipping, and multi-location distribution. Explore our Warehousing, Kitting & Assembly, and Pick, Pack & Ship services to learn more.

Yes. We can coordinate shipments to one location or hundreds, including projects that require different materials or quantities for individual destinations. Our Pick, Pack & Ship services can help manage multi-location distribution.

GETTING STARTED

Ready to Start a Project?

Yes. Visit our Request Samples page to request a sample kit and see examples of our printing and finishing.

Visit our Get an Estimate page and tell us about your project, including quantity, size, materials, finishing, mailing, fulfillment, and deadline requirements when available.

STILL HAVE A QUESTION?

We're Happy to Help

If you don't see the answer you're looking for, reach out to the Edison Press team and we'll help point you in the right direction.

Contact Us